The Affordable Connectivity Program expires April 30, 2024
On March 4, 2024, the Federal Communications Commission announced that the Affordable Connectivity Program (ACP) would only be funded through the end of April 2024, thereby ending the ACP benefit for millions of recipients on April 30, 2024.
The ACP provided qualifying households with up to $30 per month to pay for broadband internet service. As part of Pulse’s commitment to making high-speed, reliable internet accessible to our entire community, we added a $14.95 per month Pulse ACP Supplement to the $30 federal credit, for a total of $44.95 per month for eligible households. The ACP and Pulse ACP Supplement benefits will stop on April 30, 2024.
Pulse is disappointed to see the end of such a crucial program. Please visit the FCC’s website at www.FCC.gov/acp for official ACP updates.
For Pulse customers receiving the ACP benefit
Pulse has sent several notifications to its customers who are enrolled in the ACP to alert them of the program’s end and their options for continuing, changing, or canceling service. Customers will receive the full ACP benefit through April 30, 2024. Per the FCC guidelines, customers must Opt In and agree to continue to receive Pulse service(s), or their Internet will be shut off on 5/1/2024.
Options
- Customers can continue to receive the same Pulse services without the ACP benefit. This means billing statements will increase by $44.95 per month.
- Customers can select a different Internet plan with Pulse. Pulse has several service plans available to suit various needs and budgets.
- Customers can cancel Pulse service.
Customers are not required to continue with the same Internet plan or use the same Internet Service Provider once the ACP ends. No matter which options is chosen, there will be no termination or change fees.
Questions
If you are a Pulse customer and have questions or want help talking through your options, please call us at 970-541-4990.
