Broadband discussion is raised at a Loveland City Council Workshop.
Pulse is a trusted local utility committed to connecting the Loveland community.
We provide reliable connections our residents need, backed by exceptional customer service and fair rates.
Established in 2018, Pulse was made specifically for you: the residents and businesses of Loveland. Investing in Pulse is an investment in our local economy. The Pulse utility is part of the Loveland Water and Power Department.
Pulse Awards & Accolades
Bringing a community-owned, 100% fiber-optic utility to life is only possible with the dedication and efforts of a large group of talented individuals with a diverse set of skills and backgrounds. We are proud of our team for being recognized across many different fields!
2023 - 3CMA Savvy: Communications and Marketing Plans for Pulse Construction to Service Activation Communications Plan
2023 - PCMag Best ISPs: Pulse fastest network in the Mountain Region and 2nd fastest in the nation
2023 – Star Award from Fiber Broadband Association (for NOCO Community Fiber)
2023 – PRSA CO Gold Pick: Integrated Communications for Pulse Construction to Service Activation Plan
2022 - SugarCRM Customer Breakthrough Award: CX Innovation
2022 - Loveland Chamber of Commerce: Inspiring Innovation Award
2022 - Seeds of Innovation: Live Loveland Community Champion Award
2021 - Thompson School District and Pulse Receive NATOA’s Community Broadband & Digital Equity Award
The National Association of Telecommunications Officers and Advisors (NATOA) awarded Thompson School District and Pulse the COVID-19 Response Digital Equity Project of the Year – Distance Learning as part of their 2021 Community Broadband and Digital Equity Awards. This award recognizes Thompson School District’s Expansion of Pulse Municipal FTTP Network to the Big Thompson Canyon and Lago Vista Mobile Home Park. Read more.
2021 - 3CMA Silver Circle Awards
Pulse was honored to bring home two 3CMA Silver Circle Awards. One for “Community Visioning or Branding” for the Loveland Pulse brand, and the other in the category of “Graphic Design – Publications” for the Path to Pulse Coloring book.
3CMA stands for The City-County Communications & Marketing Association and recognizes excellence in government communications.
2019 - 3CMA Savvy & Diamond Awards
Pulse was honored to bring home the 3CMA Savvy Award for Community Engagement and Outreach Communications Plan for our Let’s Talk Broadband campaign communications plan. We also won the Diamond Award for Communications and Marketing Processes which is a top Savvy award across all categories that recognizes the best of the best. 3CMA stands for The City-County Communications & Marketing Association and recognizes excellence in government communications.
Work with Pulse
We’re currently building our Pulse team and looking for talented people to make our vision a reality for all of Loveland. Our staff members are innovative, creative and passionate about bringing fiber – and reliable high-speed internet service – to the community. If that sounds like you, check out our open positions.
Doing Business with Pulse
Pulse will periodically need to obtain bids for different materials and services. Any bids or requests for proposals will be shared on Rocky Mountain BidNet.
Get to Know Pulse
History of Pulse
82% of Loveland voters supported Ballot Issue 2C, which removed the legal barriers imposed by Colorado Senate Bill 05-152 for the City’s involvement, directly or indirectly, in providing telecommunication services.
A Broadband Task Force was developed to investigate municipally owned and operated fiber-optic service as a potential option, and guiding principals were established.
Following two years of intensive research by the task force and staff, a City Council vote authorized a series of measures continuing the pursuit of community broadband through a retail model.
The Broadband Task Force was formally transitioned into the Loveland Communications Advisory Board (LCAB).
Loveland City Council adopted a resolution establishing a City-owned retail broadband utility with regional collaboration and directed city staff to secure financing instruments to build and operate a broadband network.
With City Council’s green light for the project and authorization for the Electric and Communications Enterprise, work on the network began rapidly.
Financing to fund the project was completed through a broadband bonding package of $95.42 million.
The City of Loveland branded its communications utility as Pulse. The community-owned utility is being built on a promise of local service, transparency in rates and speeds, and a promise of responsiveness second to none.
Loveland City Council approved the construction contract for locally-owned and operated partners Colorado Boring and for Pulse’s premise construction partner OnTrac, Inc.
Ground breaking! Construction begins for the Pulse 100% fiber-optic network.
Kick-off! Pulse signs-up its first residential customer June 2020.
Serving Loveland Businesses – Pulse launches business services in December 2020.
Pulse is approved to partner with the Federal Communications Commission to offer Emergency Broadband Benefit funding to help stay families in need connected to the internet during the global health crisis.
1,000,000 feet of boring! On June 28th, just ten days after the one-year launch of service anniversary, Pulse construction team achieves the 1,000,000 feet of boring milestone.
PulseTV comes to life – delivering an exciting, personalized-for-Loveland viewing experience. From a traditional channel guide experience, to 100 hours of Cloud DVR, to all of Colorado’s local sports favorites on Altitude Sports, PulseTV was designed with Loveland in mind.
Pulse launches its platform letting Loveland residents in serviceable areas to sign up for Pulse Internet, Voice, and Television…on the internet!